WHAT TO EXPECT
SCHEDULING
Head over to ‘Schedule NOW!’ in the drop down menu, or text/call us at 423-616-1084 in order to tell us about yourself and find out if you are a good fit for our practice.
OUR FACILITY
We are located at 2307 West Andrew Johnson Highway, Suite 110, Morristown, TN 37814. We are right next door to Linkous Family Dentistry, between Advance Auto Parts and Moyers Veterinary Hospital. There is parking directly in front of our clinic, as well as overflow parking around back. Simply come inside and you have arrived. .
ACCESS
Between visits you will have access to your Doctor of Physical Therapy. You will be provided with a phone number, email, and access to secure messaging portal on our patient portal. We are here to help you so feel free to contact us at any time. Let’s call it 24/7 access!
MAINTENANCE
Many people desire to continue seeing us after they recover from their pain or soreness. This is our ‘Membership’ and is either a monthly or bi-monthly visit. During those visits, we will cover your prior programming, any movement faults you may have, detailed accessory work to aid your traditional programming, soft tissue work and therapeutic massage, cupping, deep tissue massage, and dry needling.
PAPERWORK
After you schedule an appointment we will send you a direct link to your email for you to set up your patient portal. You will fill out a few questions and sign your consent forms and then proceed to managing your own portal, which can also be downloaded as a FREE app directly from the app store. This is where you will have access to your individual accessory movements and rehab exercises.
TREATMENT
We take a systematic approach at our clinic. It is not a quick-fix that we are after, but instead a lasting change that you can manage yourself. This looks like three steps…
1) Determine your goals and find the root cause of your pain, soreness and mobility limitations.
2) Fix your pain, improve your strength and flexibility.
3) Structure a long-term plan so that you can get back to the activities you love without flareups and constant trips to the doctor for injections and pain medications.
INCENTIVES
If you refer a friend, relative, or co-worker to us and they come to their initial evaluation, then you will receive a free 30 minute NormaTec recovery session.
We ask that you PLEASE tell your friends and family about us, it will help us grow and provide more care to people that truly need it. It will allow us to help reduce unnecessary surgery, pain medication, and multiple trips to their doctor’s office.
CANCELLATION POLICY
We ask that you re-schedule or cancel your appointment 48 hours in advance as we have an active 3 week waiting list for treatment. We have a lot of individuals seeking our care and we want to be able to give that to them if you cannot make your allotted time. We ask that you minimize these instances as it affects us and yourself during your recovery process.
We do impose a cancellation fee of $75 if you cancel or no-show your appointment 24 hours or less before your set appointment time.